A full investigation of the television service in Taralga has been announced, with a promise to improve its reliability.
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However, it will be several weeks before it is completed.
Taralga Wind Farm operator, Pacific Hydro, acknowledged the recent issues with the re-transmission service it operates.
“We know these interruptions have real impact,” said, Taralga Wind Farm operator Pacific Hydro’s Engagement and External Affairs Manager, Krista Kim.
While the causes of some outages have been beyond our control, we have worked to upgrade and improve our equipment to ensure it is more reliable.
“Unfortunately, given their highly technical nature, these upgrades may take several weeks to be completed. We sincerely apologise for the inconvenience,” she said.
The company has committed to purchasing a new backup battery, new cable joining equipment, duplicate antenna equipment, and further modifications to improve overall reliability.
Since taking ownership of Taralga Wind Farm in 2016, Pacific Hydro has spent more than $100,000 on new equipment including a backup generator, remote condition monitoring and fault alarms, and purchase of crucial spare parts.